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Latest News:

Sept 19:

Click here to read our latest blog on the design considerations that lead to amazing in-store promotion results


April 19:

Read our blog on what makes a good promotion work from a customer point of view

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Customer Loyalty Strategy

We help our clients to put their customers' needs at the centre of how they communicate with them.  A well aimed mailing has greater relevance and effect than the "one size fits all" approach

Our approach:

1/ Using our purpose built analysis tool, we can segment your current customers (using your data) into a manageable number of groups

2/ We examine these groups for trends and develop insight. Our specialism is hunting down the less obvious links - potentially across multiple data sources

3/  We then make recommendations on how our clients can use this insight to their benefit

This approach delivers measurable growth to your top line through greater customer loyalty and can help in managing bottom line costs.

We also help our clients to:

  • understand a card scheme benefits (to them and their customers)
  • deliver a schedule of effective customer development activity
  • Managing points liability

Our results speak for themselves, click here for case studies

Unlocking the Insights in your EPOS data

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