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Latest News:

Jan 2017:

We've just got some results back on a Loyalty card activity. Read how positive the results were here

Nov 2016:

Mail Order Sales at The Garlic Farm on the Isle Of Wight up 20% YoY. Find out how by reading our case study here

June 2016:

Read or download our guide to achieving customer loyalty here

March 2014:

Read our blog on "the seven data insights of highly effective retailers"

Jan 2014:

Download our Free White Paper - Big data for the SME













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Duncan Syme

Founder and Principle Consultant

With over 20 years experience of customer contact activities, working with many bluechip companies, Duncan has built his career by focusing on the consumer's needs and behavior. 

He has a passion to help clients understand how to best use data in a strategic way to generate actionable insights which inform and drive profitable sales and marketing activity.

Before setting up the company, Duncan led a team working with Sainsburys devising and delivering profitable targeted marketing campaigns through their coupons at till

Prior to this Duncan worked with World leading insight comapny AC Nielsen

Outside of work, Duncan is a keen sailor and most weeekend can be found racing in dinghies or yachts.

Contact Duncan to see how we could help you deliver increased revenue from your customers

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